In the rapidly evolving landscape of IT management, Remote Monitoring and Management (RMM) tools have become indispensable for Managed Service Providers (MSPs) and IT professionals. As businesses increasingly adopt diverse operating systems and devices, the demand for cross-platform RMM solutions has surged. These tools enable seamless monitoring, maintenance, and support across various environments, ensuring efficiency and reliability.
Choosing the right cross-platform RMM tool is crucial for organizations aiming to streamline their IT operations. The ideal solution should offer comprehensive features, scalability, and compatibility with multiple operating systems. In this article, we delve into the top cross-platform RMM tools of 2025, examining their key features, benefits, and what sets them apart in the competitive market.
Understanding Cross-Platform RMM Tools
What Are Cross-Platform RMM Tools?
Cross-platform RMM tools are software solutions designed to monitor and manage IT systems across different operating systems, including Windows, macOS, Linux, and mobile platforms. These tools provide a unified interface for IT administrators to oversee diverse environments, ensuring consistent performance and security.
Key Features to Consider
When evaluating cross-platform RMM tools, consider features such as automated patch management, real-time monitoring, remote access capabilities, scalability, and integration with other IT management solutions. These features collectively contribute to efficient IT operations and proactive issue resolution.
Top Cross-Platform RMM Tools in 2025
1. NinjaOne
NinjaOne stands out for its user-friendly interface and robust automation capabilities. It supports Windows, macOS, and Linux platforms, offering features like patch management, remote control, and comprehensive reporting. NinjaOne’s scalability makes it suitable for both small businesses and large enterprises.
2. Atera
Atera offers an all-in-one RMM solution with integrated PSA (Professional Services Automation) features. It supports multiple operating systems and provides real-time monitoring, ticketing, and billing functionalities. Atera’s cloud-based platform ensures accessibility and ease of deployment.
3. Pulseway
Pulseway is known for its mobile-first approach, allowing IT professionals to manage systems on-the-go. It supports various platforms and offers features like remote desktop, patch management, and real-time alerts. Pulseway’s intuitive mobile app enhances flexibility and responsiveness.
4. Datto RMM
Datto RMM provides a cloud-based solution with a focus on security and scalability. It supports cross-platform environments and offers features like automated monitoring, patch management, and remote control. Datto RMM’s integration with Datto’s suite of products enhances its functionality.
5. MSP360 RMM
MSP360 RMM is recognized for its cross-platform compatibility and affordability. It offers essential features like system monitoring, patch management, and remote access. MSP360 RMM is particularly suitable for small to medium-sized businesses seeking a cost-effective solution.
6. ConnectWise Automate
ConnectWise Automate delivers comprehensive automation capabilities, supporting various operating systems. It offers features like network monitoring, script automation, and remote control. ConnectWise Automate’s extensive customization options cater to complex IT environments.
7. Naverisk
Naverisk combines RMM and PSA functionalities in a single platform. It supports cross-platform environments and offers features like remote monitoring, ticketing, and reporting. Naverisk’s integrated approach simplifies IT service management.
8. Action1
Action1 is a cloud-native RMM solution emphasizing security and compliance. It supports various platforms and offers features like patch management, remote desktop, and real-time alerts. Action1’s focus on compliance makes it suitable for regulated industries.
9. Hexnode RMM
Hexnode RMM offers unified endpoint management across multiple platforms. It provides features like device monitoring, remote control, and policy enforcement. Hexnode’s emphasis on mobile device management enhances its versatility.
10. SuperOps.ai
SuperOps.ai integrates RMM and PSA functionalities with AI-driven automation. It supports cross-platform environments and offers features like intelligent alerting, workflow automation, and client management. SuperOps.ai’s modern interface and AI capabilities streamline IT operations.
In 2025, the landscape of cross-platform RMM tools offers a plethora of options tailored to diverse IT management needs. From automation and scalability to security and compliance, these tools empower MSPs and IT professionals to manage complex environments efficiently.
When selecting an RMM solution, it’s essential to consider factors like platform compatibility, feature set, scalability, and integration capabilities. By aligning these factors with organizational goals, businesses can enhance their IT operations, ensure system reliability, and deliver superior service to their clients.